{"product_id":"tracked-24hr-replacement-insurance-tracked-24-insurance-cover-0-20","title":"Tracked 24hr Replacement Insurance","description":"\u003cb\u003e\u003cu\u003eTracked 24 Replacement Insurance (Optional Add-On)\u003cbr\u003e\u003cbr\u003e\u003c\/u\u003e\u003c\/b\u003eAdd contractual replacement cover to your live aquatic order dispatched via Royal Mail Tracked 24.\u003cbr\u003e\u003cbr\u003eThis is an optional Replacement Insurance Product and must be purchased in addition to your delivery service if replacement consideration is required.\u003cbr\u003e \u003cbr\u003e Without it, live goods are shipped entirely at customer risk once dispatched.\u003cbr\u003e\u003cbr\u003e\u003cb\u003e\u003cu\u003eCoverage Summary\u003c\/u\u003e\u003c\/b\u003e\u003cul\u003e\n\u003cli\u003eOne replacement maximum per order\u003c\/li\u003e\n\u003cli\u003eOne missed delivery consideration\u003c\/li\u003e\n\u003cli\u003eNo safe place cover\u003c\/li\u003e\n\u003cli\u003eFour hour inspection window (insured orders only)\u003c\/li\u003e\n\u003c\/ul\u003e\u003cb\u003e\u003cu\u003eReplacement Cap\u003c\/u\u003e\u003c\/b\u003e\u003cbr\u003e \u003cbr\u003eReplacement consideration under Royal Mail Tracked 24 is strictly capped at a maximum of £55 per order, regardless of total live goods value or Insurance Tier selected.\u003cbr\u003e\u003cbr\u003eIf your live goods order exceeds £55, any replacement issued under Tracked 24 will not exceed £55 in product value.\u003cbr\u003e\u003cbr\u003e\u003cb\u003e\u003cu\u003eValue Calculation\u003c\/u\u003e\u003c\/b\u003e\u003cbr\u003e \u003cbr\u003eReplacement value is determined in accordance with the applicable Insurance Tier selected for the order and is subject to all limitations set out in our \u003ca href=\"https:\/\/www.jacksaquatics.co.uk\/legal-policy\" target=\"_blank\"\u003eTerms \u0026amp; Conditions.\u003c\/a\u003e\u003cbr\u003e \u003cbr\u003ePostage and insurance fees are non-refundable.\u003cbr\u003e\u003cbr\u003e\u003cb\u003e\u003cu\u003eReplacement Conditions\u003c\/u\u003e\u003c\/b\u003e\u003cbr\u003e \u003cbr\u003eReplacement is issued once only per order and only where all inspection, attendance, and evidence requirements are met in full.\u003cbr\u003e \u003cbr\u003eReplacement shipments do not reinstate, refresh, or extend insurance coverage.\u003cbr\u003e \u003cbr\u003e\u003cb\u003e\u003cu\u003eMissed Delivery\u003c\/u\u003e\u003c\/b\u003e\u003cbr\u003e \u003cbr\u003eOne missed delivery may be considered where insurance has been purchased and all delivery obligations have been met by the Customer.\u003cbr\u003e \u003cbr\u003eMultiple missed deliveries, safe place authorisation, redirection, or returned-to-sender outcomes void eligibility.\u003cbr\u003e \u003cbr\u003e\u003cb\u003e\u003cu\u003eInspection \u0026amp; Evidence Requirements\u003c\/u\u003e\u003c\/b\u003e\u003cbr\u003e \u003cul\u003e\n\u003cli\u003eInspect within two hours of delivery (four hours if insured)\u003c\/li\u003e\n\u003cli\u003eProvide one continuous unedited video (minimum fifteen seconds per affected container)\u003c\/li\u003e\n\u003cli\u003eContents must remain in original packaging\u003c\/li\u003e\n\u003cli\u003eClear visibility of all affected items required\u003c\/li\u003e\n\u003c\/ul\u003eFailure to meet these requirements voids replacement eligibility.\u003cbr\u003e \u003cbr\u003e\u003cb\u003e\u003cu\u003eImportant\u003c\/u\u003e\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003eReplacement Insurance is single-use, non-transferable, applies only to the specific order it was purchased with, and does not guarantee delivery success or live arrival.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eFull compliance with our Terms \u0026amp; Conditions is required:\u003c\/b\u003e\u003cbr\u003e \u003cbr\u003e \u003ca href=\"https:\/\/www.jacksaquatics.co.uk\/legal-policy\" target=\"_blank\"\u003ewww.jacksaquatics.co.uk\/legal-policy\u003c\/a\u003e\u003cbr\u003e","brand":"Jack's Aquatics","offers":[{"title":"£0-£20","offer_id":53889789100359,"sku":null,"price":5.0,"currency_code":"GBP","in_stock":true},{"title":"£21-£30","offer_id":53889789133127,"sku":null,"price":7.0,"currency_code":"GBP","in_stock":true},{"title":"£31-40","offer_id":53889789165895,"sku":null,"price":9.0,"currency_code":"GBP","in_stock":true},{"title":"£41-£50","offer_id":53889789198663,"sku":null,"price":12.0,"currency_code":"GBP","in_stock":true},{"title":"£51-£75","offer_id":53889789231431,"sku":null,"price":15.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0981\/8089\/0951\/files\/24hrRPI.png?v=1779161646","url":"https:\/\/www.jacksaquatics.co.uk\/products\/tracked-24hr-replacement-insurance-tracked-24-insurance-cover-0-20","provider":"Jack's Aquatics","version":"1.0","type":"link"}