Why We've Moved

Our previous website served its purpose well — but as Jack's Aquatics has grown, we needed a platform that could grow with it. Shopify gives us the infrastructure to serve you better at every step of the process.

What's Changed For You

• Faster, smoother checkout — including Apple Pay and Google Pay
• Customer accounts — track orders, manage subscriptions, reorder easily
• Cleaner product listings with full care information
• Subscription management — pause, adjust or cancel without contacting us
• Automated dispatch notifications with tracking
• Secure card payments processed directly on site

What Stays the Same

• All livestock bred in-house in our UK mineral-supported systems
• The same dispatch schedule — Mon to Thu
• The same packaging standards you've come to expect
• The same transparent policies and claims process
• The same team — just Jack, doing it properly

Existing Customers

If you've ordered from us before — welcome back. You'll need to create a new account on the Shopify store to access your order history and manage any subscriptions going forward. It takes less than a minute.

If you have an active subscription and need any help migrating it across, get in touch directly at jack@jacksaquatics.co.uk and we'll sort it out personally.