Cancellation policy

Purchase Options Cancellation Policy
Subscriptions can be cancelled at any time through your customer account portal.
Cancellation must be completed before your next billing renewal date to avoid being charged for the following billing cycle.
No partial month refunds are issued once a billing cycle has been paid.
Cancellations take effect at the end of the current paid billing period. You will continue to receive dispatches until the end of your paid cycle.
To cancel, log into your account at jacksaquatics.co.uk and manage your subscription from the subscriptions section. If you need assistance cancelling, contact us at customerservices@jacksaquatics.co.uk